Search Results - Anthony Lowrie

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    Service recovery encounters in the classroom: exploring the attributes of professors desired by male and female students

    Service recovery encounters in the classroom: exploring the attributes of professors desired by male and female students by Sneha Chandra, Thorsten Gruber, Anthony Lowrie

    Published 2012
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    Investigating the influence of professor characteristics on student satisfaction and dissatisfaction: a comparative study

    Investigating the influence of professor characteristics on student satisfaction and dissatisfaction: a comparative study by Thorsten Gruber, Anthony Lowrie, Glen H. Brodowsky, Alexander E. Reppel, Roediger Voss, Ilma Nur Chowdhury

    Published 2012
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