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    Operations and process management : principles and practice for strategic impact / Nigel Slack, Alistair Brandon-Jones, Robert Johnston, Alan Betts.

    Operations and process management : principles and practice for strategic impact / Nigel Slack, Alistair Brandon-Jones, Robert Johnston, Alan Betts. by Slack, Nigel, Brandon-Jones, Alistair, Johnston, Robert, 1953-, Betts, Alan

    Edition: Fourth edition.
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