Search Results - Bluestein, Abram I.

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    The customer satisfaction audit : an eight step approach to ensure that your firm stays focused on customer needs to promote real gains / Abram I. Bluestein, Michael Moriarty & Ronald J. Sanderson.

    The customer satisfaction audit : an eight step approach to ensure that your firm stays focused on customer needs to promote real gains / Abram I. Bluestein, Michael Moriarty & Ron... by Bluestein, Abram I.

    Published 2000
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