This is service design doing applying service design in the real world : a practitioner's handbook / by Marc Stickdorn [and three others]. by Stickdorn, Marc

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This is service design methods : a companion to This is service design doing / edited, collected, writtem, designed by Marc Stickdorn, Adam Lawrence, Markus Hormess, Jakob Schneide... by Stickdorn, Marc, Lawrence, Adam, Hormess, Markus, Schneider, Jakob

This is service design doing : applying service design and design thinking in the real world : a practitioners' handbook [by Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Ja... by Stickdorn, Marc, Hormess, Markus Edgar, Lawrence, Adam, Schneider, Jakob (Economist)

This is service design thinking : basics, tools, cases / [editors, Marc Stickdorn and Jakob Schneider].