Does Higher Education Service Quality Effect Student Satisfaction, Image and Loyalty? A Study of International Students in Malaysian Public Universities by Ali, Faizan, Zhou, Yuan, Hussain, Kashif, Nair, Pradeep Kumar, Ragavan, Neethiahnanthan Ari

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Improving school mindfulness: analysing the impact of principals’ effective communication and teachers’ trust on schools’ organisational mindfulness in Kuwait by Alajmi, Munirah

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A conceptual analysis of artificial intelligence (AI) on academic opportunities and challenges: a case study based on higher educational institutions in Bangladesh by Tamanna, Marzia, Sinha, Bijaya

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Measuring Service Quality in Higher Education: Development of a Hierarchical Model (HESQUAL) by Teeroovengadum, Viraiyan, Kamalanabhan, T. J, Seebaluck, Ashley Keshwar

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Considerations Regarding the Role of Human Resources in Romanian Educational Process Revealed by National Education Law by Popescu, Manoela, Băltăreţu, Andreea

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Higher Education Service Quality, Student Satisfaction and Loyalty: Validating the HESQUAL Scale and Testing an Improved Structural Model by Teeroovengadum, Viraiyan, Nunkoo, Robin, Gronroos, Christian, Kamalanabhan, T. J, Seebaluck, Ashley Keshwar

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Accessibility of digital systems in information retrieval by users with visual impairment by Kiambati, Fridah Gatwiri, Juma, Samuel Wanyonyi, Wawire, Brenda Aromu

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Effect of institute and LMS service quality on HEI Brand Equity: an empirical investigation by Mishra, Rashmi, Mishra, Abhishek, Tiwari, Veenus, Jain, Rajendra Kumar

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Guest editorial: Fostering inclusive approaches for learners with special needs by Flavian, Heidi, Alstete, Jeffrey W.

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Online learning effectiveness in private higher education institutions: the mediating roles of emotions and students’ learning behaviour by Seow, Ai Na, Lam, Siew Yong, Choong, Yuen Onn, Choong, Chee Keong

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INFORMATION AND COMMUNICATION SKILLS OF ELEMENTARY SCHOOL STUDENTS IN BELGIUM (FLEMISH COMMUNITY): GENERAL APPROACH TO THE CONTENT AND ASSESSMENT by Hrytsenchuk, Olena O.

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In-service training for improving the quality of English language teaching in Zanzibar’s secondary schools by Abdala, Jafari, Juma, Sharifa

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Promoting inclusivity: exploring Turkish language teacher identity and cognition in special education for students with visual impairments by Cinarbas, Halil Ibrahim, Daloglu, Aysegul

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Doing difference differently? Exploring inclusion at an elementary school in Austria by Wagner, Josefine, Szelei, Nikolett

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The neurodivergent college learner: faculty perceptions of supporting individuals with ADHD in higher education by Nash-Luckenbach, Denise M., Friedman, Zahava L.

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The role of AI agents in fostering inclusivity for HEIs’ students with special needs against backdrops of the accreditation trend by Chedrawi, Charbel, Kazoun, Nahil, Kokkinaki, Angelika

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Perception of Spanish teachers on their initial training in the educational treatment of diversity by González-Fernández, Raúl, García-Toledano Mayoral, Eduardo, Domingo-Gómez, Belinda

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Navigating AACSB accreditation with strategic leadership and change management: a systematic literature review by Prastiwi, Irene Budi, Tukiran, Martinus

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Enhancing the assessment and the feedback in higher education by Gomis, Kasun, Saini, Mandeep, Arif, Mohammed, Pathirage, Chaminda

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Managing quality assurance at community colleges in Ontario, Canada: experiences and perspectives of front-line quality managers by Jarrell, Laura, Kirby, Dale

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