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Conversational robo advisors as surrogates of trust: onboarding experience, firm perception, and consumer financial decision making
by
Hildebrand, Christian
,
Bergner, Anouk
Published in
Journal of the Academy of Marketing Science
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Machine Talk: How Verbal Embodiment in Conversational AI Shapes Consumer–Brand Relationships
by
Bergner, Anouk S
,
Hildebrand, Christian
,
Häubl, Gerald
Published in
The Journal of consumer research
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VAMP (Voting Agent Model of Preferences): A computational model of individual multi-attribute choice
by
Bergner, Anouk S.
,
Oppenheimer, Daniel M.
,
Detre, Greg
Published in
Cognition
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MindMiner: Uncovering linguistic markers of mind perception as a new lens to understand consumer–smart object relationships
by
Hartmann, Jochen
,
Bergner, Anouk
,
Hildebrand, Christian
Published in
Journal of consumer psychology
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Voice bots on the frontline: Voice-based interfaces enhance flow-like consumer experiences & boost service outcomes
by
Zierau, Naim
,
Hildebrand, Christian
,
Bergner, Anouk
,
Busquet, Francesc
,
Schmitt, Anuschka
,
Marco Leimeister, Jan
Published in
Journal of the Academy of Marketing Science
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AI-Driven Sales Automation: Using Chatbots to Boost Sales
by
Hildebrand, Christian
,
Bergner, Anouk
Published in
NIM Marketing Intelligence Review
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Conferring Minds to Machines: A Deep Learning Approach to Mind Perception, Technology Attachment, and Trust
by
Bergner, Anouk
,
Hartmann, Jochen
,
Hildebrand, Christian
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DeepMind: Leveraging Deep Learning to Classify and Interpret Mind Perception in Smart Objects from Unstructured Text
by
Bergner, Objects Anouk
,
Hartmann, Jochen
,
Hildebrand, Christian
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