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Waiting for service at the checkout: Negative emotional responses, store image and overall satisfaction
by
van Riel, Allard C.R.
,
Semeijn, Janjaap
,
Ribbink, Dina
,
Bomert‐Peters, Yvette
Published in
Journal of service management
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Waiting for service at the checkout
by
van Riel, Allard C.R
,
Semeijn, Janjaap
,
Ribbink, Dina
,
Bomert-Peters, Yvette
Published in
Journal of service management
Get full text
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Journal Of Service Management
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International Journal Of Service Industry Management
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Subjects
Customer Satisfaction
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Business & Economics
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Customer Services
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Dauer
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Dienstleistungsqualität
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Emotion
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Field Research
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Field Study
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Firmenimage
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Kundenzufriedenheit
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Lebensmitteleinzelhandel
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Management
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Niederlande
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Operations Management
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Perceptions
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Psychological Aspects
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Retailing
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Service Design
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Service Operations
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Shopping
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Ingentaconnect Journals
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Emerald:jisc Collections:emerald Subject Collections He And Fe 2024-2026:Emerald Premier (Reading List)
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