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Building Citizen Trust towards E-Government Services: Do High Quality Websites Matter?
by
Tan Chee-Wee
,
Benbasat, I.
,
Cenfetelli, R.T.
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Does Live Help Service Matter? An Empirical Test of the DeLone and McLean's Extended Model in the E-Service Context
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Jingjun Xu
,
Benbasat, I.
,
Cenfetelli, R.T.
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