Search Results - Chiou, Andy Y

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  1. 1
    Flexible Loyalties: How Malleable Are Bicultural Loyalties?

    Flexible Loyalties: How Malleable Are Bicultural Loyalties? by Chiou, Andy Y, Mercado, Brittany K

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  2. 2
    Which cultural group I love depends on how I feel about my identities: The moderating effect of blendedness on the priming of cultural in-group love in undergraduate Asian-American biculturals

    Which cultural group I love depends on how I feel about my identities: The moderating effect of blendedness on the priming of cultural in-group love in undergraduate Asian-American... by Chiou, Andy Y.

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  3. 3
    East Asian American cultural essentialism

    East Asian American cultural essentialism by Chiou, Andy Y., Feng, Jing Betty

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  4. 4
    Interpreting the success of Zappos.com, Four Seasons, and Nordstrom: Customer centricity is but one-third of the job

    Interpreting the success of Zappos.com, Four Seasons, and Nordstrom: Customer centricity is but one-third of the job by Kopelman, Richard E., Chiou, Andy Y., Lipani, Louis J., Zhu, Zhu

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  5. 5
    Examining the performance of Google and AltaVista through the lens of the Cube One framework

    Examining the performance of Google and AltaVista through the lens of the Cube One framework by Kopelman, Richard E., Chiou, Andy Y.

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  6. 6
    Interpreting the success of Zappos.com, Four Seasons, and Nordstrom: Customer centricity is but one-third of the job

    Interpreting the success of Zappos.com, Four Seasons, and Nordstrom: Customer centricity is but one-third of the job by Kopelman, Richard E., Chiou, Andy Y., Lipani, Louis J., Zhu, Zhu

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  7. 7
    Getting organizational improvement off the ground: Using the Cube One framework to learn from the turnaround at Continental Airlines

    Getting organizational improvement off the ground: Using the Cube One framework to learn from the turnaround at Continental Airlines by Kopelman, Richard E., Chiou, Andy Y.

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  8. 8
    Erratum for:"Interpreting the success of Zappos.com, Four Seasons, and Nordstrom: Customer centricity is but one-third of the job" from Global Business and Organizational Excellence, July/August 2012, Volume 31, Number 5, pages 20-35

    Erratum for:"Interpreting the success of Zappos.com, Four Seasons, and Nordstrom: Customer centricity is but one-third of the job" from Global Business and Organizational Excellenc... by Kopelman, Richard E., Chiou, Andy Y., Lipani, Louis J., Zhu, Zhu

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