Resolving Disagreements in the Patient-Physician Relationship: Tools for Improving Communication in Managed Care by Levinson, Wendy, Gorawara-Bhat, Rita, Dueck, Rodney, Egener, Barry, Kao, Audiey, Kerr, Clark, Lo, Bernard, Perry, David, Pollitz, Karen, Reifsteck, Sandra, Stein, Terri, Santa, John, Kemp-White, Maysel

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