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Choice Models and Customer Relationship Management
by
Kamakura, Wagner
,
Mela, Carl F.
,
Ansari, Asim
,
Bodapati, Anand
,
Fader, Pete
,
Iyengar, Raghuram
,
Naik, Prasad
,
Neslin, Scott
,
Sun, Baohong
,
Verhoef, Peter C.
,
Wedel, Michel
,
Wilcox, Ron
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Marketing letters
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