“It Takes Some Empathy, Sympathy, and Listening”: Telephone Outreach to Older Detroiters in a Pandemic as a Modality to Gain an Understanding of Challenges and Resiliency by Rorai, Vanessa O., Perry, Tam E., Whitney, Sarah E., Gianfermi, Hannah C., Mitchell, Jamie A., Key, Kent D., Lichtenberg, Peter A., Taylor, Robert Joseph, Ilardo, Joan L., Knurek, Sean M., Conyers, Christian S.

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