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    Factors affecting customer satisfaction and loyalty in online food delivery service during the COVID-19 pandemic: Its relation with open innovation

    Factors affecting customer satisfaction and loyalty in online food delivery service during the COVID-19 pandemic: Its relation with open innovation by Prasetyo, Yogi Tri, Tanto, Hans, Mariyanto, Martinus, Hanjaya, Christopher, Young, Michael Nayat, Persada, Satria Fadil, Miraja, Bobby Ardiansyah, Redi, Perwira

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