The reception of Anglo leadership styles in a transforming society: the case of American companies in Vietnam by Vo, Anne, Hannif, Zeenobiyah N.

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Leadership styles and generational effects: examples of US companies in Vietnam by Cox, Anne, Hannif, Zeenobiyah, Rowley, Chris

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Fitting the mould: the role of employer perceptions in immigrant recruitment decision-making by Almeida, Shamika, Fernando, Mario, Hannif, Zeenobiyah, Dharmage, Shyamali C.

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Call centres, quality of work life and HRM practices: An in‐house/outsourced comparison by Connell, Julia, Hannif, Zeenobiyah

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Job Quality: What Does It Mean, What Does It Matter?: Comparisons between Australia and the UAE by Connell, Julia, Burgess, John, Hannif, Zeenobiyah

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The impact of ICT, workplace relationships and management styles on the quality of work life: insights from the call centre front line by Hannif, Zeenobiyah, Cox, Anne, Almeida, Shamika

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Voices from higher up the ladder: exploring the team leader role in call centres by McDonnell, Anthony, Connell, Julia, Hannif, Zeenobiyah, Burgess, John

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Having “a say”: forms of voice in Australian call centres by McDonnell, Anthony, Connell, Julia, Hannif, Zeenobiyah, Burgess, John

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Call centres, quality of work life and HRM practices by Connell, Julia, Hannif, Zeenobiyah

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Call Centres and the Quality of Work Life: Towards a Research Agenda by Hannif, Zeenobiyah, Burgess, John, Connell, Julia

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New technology and new workplaces: call centre careers - a growing reality? by Hannif, Zeenobiyah, Connell, Julia, McDonnell, Anthony, Burgess, John

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Teams in call centres: does size make a difference? by Hannif, Zeenobiyah, McDonnell, Anthony, Connell, Julia, Burgess, John

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Unsafe/unhealthy work? OHS outcomes in Australian call centres by Hannif, Zeenobiyah, Lamm, Felicity, Vo, Anne

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Unsafe/Unhealthy Work? Oh and S Outcomes in Australian Call Centres by Zeenobiyah Hannif, Felicity Lamm, Anne Vo

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Unsafe/Unhealthy Work? Oh and S Outcomes in Australian Call Centres by Zeenobiyah Hannif, Felicity Lamm, Anne Vo

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Working Time Flexibilities: A Paradox in Call Centres? by Hannif, Zeenobiyah, McDonnell, Anthony, Connell, Julia, Burgess, John

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Unhealthy Work?: The Policy-practice Divide in Australian Call Centres by Hannif, Zeenobiyah, Lamm, Felicity, Vo, Anne

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Job Quality: What Does It Mean, What Does It Matter?: Comparisons between Australia and the UAE by Julia Connell, John Burgess, Zeenobiyah Hannif

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Symposium - working in call centres by Rainnie, Al, Barrett, Rowena, Burgess, John, Connell, Julia, Kinnie, Nicholas, Purcell, John, Adams, Mark, Cross, Christine, Barry, Gillian, Garavan, Thomas N, Smith, Andrew, Smith, Erica, Broek, Diane van den, Barnes, Alison, Townsend, Keith, Hannif, Zeenobiyah, Russell, Bob, Paulet, Renee

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Call centres, quality of work life and HRM practices by Connell, Julia, Hannif, Zeenobiyah

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