Search Results - Indriani, Tri Ratna

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    The effect of logistic service quality on customer satisfaction and loyalty using kansei engineering during the COVID-19 pandemic

    The effect of logistic service quality on customer satisfaction and loyalty using kansei engineering during the COVID-19 pandemic by Restuputri, Dian Palupi, Indriani, Tri Ratna, Masudin, Ilyas

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    Modified-Kansei engineering for the quality of logistics services during the Covid-19 pandemic: Evidence from Indonesia

    Modified-Kansei engineering for the quality of logistics services during the Covid-19 pandemic: Evidence from Indonesia by Masudin, Ilyas, Restuputri, Dian Palupi, Indriani, Tri Ratna, Lau, Evan, Widayat, Widayat

    Published in Cogent engineering
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