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Erlang C Formula and its Use in the Call Centers
by
Chromy, Erik
,
Misuth, Tibor
,
Kavacky, Matej
Published in
Advances in electrical and electronic engineering
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Application of Erlang Formulae in Next Generation Networks
by
Chromy, Erik
,
Misuth, Tibor
,
Weber, Adam
Published in
International journal of computer network and information security
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Application of M/G/1/K model for aggregated VoIP traffic packet loss estimation
by
Misuth, T.
,
Baronak, I.
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Application of Erlang B model in modern VoIP networks
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Misuth, T.
,
Baronak, I.
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Method for Fast Estimation of Contact Centre Parameters Using Erlang C Model
by
Mišuth, Tibor
,
Chromý, E
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Baronák, I
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