Search Results - Qi, Ji “Miracle”

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  1. 1
    The impact of service climate on gratitude in driving customer outcomes

    The impact of service climate on gratitude in driving customer outcomes by Qi, Ji Miracle, Peng, Yi, Lowman, Graham H., He, Xingliang

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  2. 2
    When do frontline service employees feel more grateful?

    When do frontline service employees feel more grateful? by Qi, Ji “Miracle”, Wang, Sijun, Koerber, Jr, Michael A

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  3. 3
    Bridging two tales of engagement: a meta-analytic review of employee engagement and customer engagement in service contexts

    Bridging two tales of engagement: a meta-analytic review of employee engagement and customer engagement in service contexts by Michel, Eric J., Lindsey-Hall, Kristina K., Kepes, Sven, Qi, Ji (Miracle), Leon, Matthew R., Weinzimmer, Laurence G., Wheeler, Anthony R.

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  4. 4
    Bridging employee engagement and customer engagement in a service context

    Bridging employee engagement and customer engagement in a service context by Qi, Ji (Miracle), Wang, Sijun, Lindsey Hall, Kristina K.

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  5. 5
    Work design and frontline employee engagement

    Work design and frontline employee engagement by “Miracle” Qi, Ji, Ellinger, Alexander E, Franke, George R

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  6. 6
    A Q&A primer and systematic review of meta-analytic reporting in organizational frontline service research

    A Q&A primer and systematic review of meta-analytic reporting in organizational frontline service research by Lindsey-Hall, Kristina K., Michel, Eric J., Kepes, Sven, Qi, Ji (Miracle), Weinzimmer, Laurence G., Wheeler, Anthony R., Leon, Matthew R.

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  7. 7
    Collaboration, feedback, and performance: Supply chain insights from service-dominant logic

    Collaboration, feedback, and performance: Supply chain insights from service-dominant logic by Lindsey Hall, Kristina K., Qi, Ji (Miracle), Richey, Robert Glenn, Patil, Ripinka Koli

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