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Each can help or hurt: Negative and positive word of mouth in social network brand communities
by
Relling, Marleen
,
Schnittka, Oliver
,
Sattler, Henrik
,
Johnen, Marius
Published in
International journal of research in marketing
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Community Members' Perception of Brand Community Character: Construction and Validation of a New Scale
by
Relling, Marleen
,
Schnittka, Oliver
,
Ringle, Christian M.
,
Sattler, Henrik
,
Johnen, Marius
Published in
Journal of interactive marketing
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The Antecedents of Consumer Participation in Consumption-related Communities: A Systematic Review of Prior Research
by
Relling, Marleen
Published in
Marketing (Munich)
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