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    Tools of Quality in Determining the Characteristics of Services in Maritime Passenger Transport

    Tools of Quality in Determining the Characteristics of Services in Maritime Passenger Transport by Plazibat, Veljko, Krčum, Maja, Skračić, Tomislav

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    Tools of Quality in Determining the Characteristics of Services in Maritime Passenger Transport/Alati kvalitete u odredivanju karakteristika usluge u pomorskom putnickom prometu

    Tools of Quality in Determining the Characteristics of Services in Maritime Passenger Transport/Alati kvalitete u odredivanju karakteristika usluge u pomorskom putnickom prometu by Plazibat, Veljko, Krcum, Maja, Skracic, Tomislav

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