A Strategic Management Model for Service Organizations

This paper provides a knowledge-based strategic management of services model, with a view to emphasise an approach to gaining competitive advantage through knowledge, people and networking. The long-term evolution of the service organization is associated with the way in which the strategic manageme...

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Bibliographic Details
Published in:Business Excellence and Management 2013-09, Vol.3 (3), p.55-60
Main Author: Zamfir, Andreea
Format: Article
Language:English
Subjects:
Business Economy / Management
collaboration
conceptual model
Economy
Human Resources in Economy
knowledge-based society
Micro-Economics
service organizations
strategic management
value co-creation
Online Access:Get full text
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Summary:This paper provides a knowledge-based strategic management of services model, with a view to emphasise an approach to gaining competitive advantage through knowledge, people and networking. The long-term evolution of the service organization is associated with the way in which the strategic management is practised.
ISSN:2248-1354
2668-9219