Identification of Business Processes in an Enterprise Management

Management of business processes is a comprehensive approach to implementation of the objectives of an organisation. It concentrates on optimising the ways business processes are run in organisations in order to increase effectiveness of operations within an organisation. The aim of this paper is to...

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Bibliographic Details
Published in:Procedia economics and finance 2015, Vol.27, p.394-403
Main Authors: Lemańska-Majdzik, Anna, Okręglicka, Małgorzata
Format: Article
Language:English
Subjects:
business model
enterprises
Poland
process management
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Summary:Management of business processes is a comprehensive approach to implementation of the objectives of an organisation. It concentrates on optimising the ways business processes are run in organisations in order to increase effectiveness of operations within an organisation. The aim of this paper is to identify and analyse an enterprise's orientation on process management and to identify the limitations in the process approach to an enterprise management. To achieve this aim, a questionnaire survey was conducted in 2015 examining enterprises and business processes they perform. It enabled identification of statistical relationships with reference to selected categories of enterprises and verification of the research hypotheses which defined, among other things, level of entrepreneurs’ knowledge and orientation on processes occurring in an enterprise management.
ISSN:2212-5671
2212-5671
DOI:10.1016/S2212-5671(15)01011-4