307: Customer Service and Communication Training Initiative for Emergency Physicians Improves Patient Satisfaction Despite Crowding in the Emergency Department

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Bibliographic Details
Published in:Annals of emergency medicine 2009, Vol.54 (3), p.S96-S96
Main Authors: Katz, G.R, Schwaab, J, Pestrue, J, Moseley, M.G, Caterino, J
Format: Article
Language:English
Subjects:
Emergency
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ISSN:0196-0644
1097-6760
DOI:10.1016/j.annemergmed.2009.06.338