Self-efficacy and attitudes toward healthcare technology use: Empirical evidences from the Philippines

• Published in: Asia Pacific management review 2024-12, p.100338, Article 100338
• Main Authors: Manuel III, Manuel C., Capistrano, Erik Paolo S.
• Format: Article
• Language: English
• Subjects: Attitudes toward technology use; Consumer healthcare technologies; Healthcare systems; Self-efficacy
• ISSN: 1029-3132
• DOI: 10.1016/j.apmrv.2024.12.002

Bandura's self-efficacy has been widely used in many different academic fields as an antecedent to certain attitudes and behaviors. In the field of management of information technologies, self-efficacy is a broad theoretical construct that, over time, has been further broken down into context-specific subconstructs. One of the more recent contexts is the ongoing academic investigations regarding healthcare technologies. This research seeks to scrutinize the impact of general self-efficacy, computer self-efficacy, Internet self-efficacy, innovation self-efficacy, and healthcare technology self-efficacy on attitudes toward Filipino consumer healthcare technology use. Stratified random sampling within the Metro Manila area of the Philippines yielded 1690 respondents. Through confirmatory factor analysis (CFA) and structural equation modeling (SEM), the study found that general self-efficacy, Internet self-efficacy, and healthcare technology self-efficacy each significantly influence attitudes toward healthcare technology use. This means that theoretically, repeated opportunities and instances to grow one's confidence towards technology use in a variety of ways adds favorably towards his or her own attitudes toward technology use. These results provide ample insight enabling healthcare organizations to find more and better ways to improve patient health management, especially in the area of consumer healthcare technologies.