Maintenance transformation through Industry 4.0 technologies: A systematic literature review

• Published in: Computers in industry 2020-12, Vol.123, p.103335, Article 103335
• Main Authors: Silvestri, Luca, Forcina, Antonio, Introna, Vito, Santolamazza, Annalisa, Cesarotti, Vittorio
• Format: Article
• Language: English
• Subjects: Industry 4.0; Intelligent manufacturing systems; Maintenance strategies; Self-maintenance; Smart factory; Systematic review
• ISSN: 0166-3615; 1872-6194
• DOI: 10.1016/j.compind.2020.103335

•This study is the first systematic review concerning maintenance in Industry 4.0.•The impact of each Industry 4.0 technology in maintenance tasks has been identified.•Remote Maintenance had an increase due to Augmented Reality and smart devices.•The results show Self-maintenance is an attractive possibility for smart factories.•Smart factories require changes in manufacturing and operators management. Industry 4.0 is revolutionizing manufacturing, increasing flexibility, mass customization, quality and productivity. In today's competitive manufacturing scenario, maintenance is one of the most critical issues and companies are approaching its digital transformation from technological and management perspectives. This article carries out a systematic literature review aimed to investigate how maintenance tasks and maintenance management strategies are changing in Industry 4.0 context, analyzing the state-of-the-art of Industry 4.0 technologies currently employed in maintenance and the resulting potential innovations in maintenance policies and manufacturing management. In addition, the most relevant trends in current maintenance policies have been investigated, such as “remote maintenance” and the attractive possibility of a “self-maintenance”. Also, the importance of human factor has been considered. The results are summarized in a comprehensive database, to provide, through concepts and empirical evidence present in literature, examples and strategies for the implementation of maintenance in Industry 4.0.