Impact of ride-hailing apps on traditional LAMAT services in Asian developing cities: The Phnom Penh Case

This study examines the impact of ride-hailing apps (RHAs) on traditional services of LAMAT drivers, who have not adopted RHAs, and investigates whether such impact would encourage the drivers’ intention towards adoption of RHAs. We analyzed the survey data collected from 177 drivers of traditional...

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Published in:Asian transport studies 2020, Vol.6, p.100006, Article 100006
Main Authors: Phun, Veng Kheang, Pheng, Pharinet, Masui, Reiko, Kato, Hironori, Yai, Tetsuo
Format: Article
Language:English
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Asian developing city
LAMAT
Operational service
Phnom Penh
Ride-hailing app
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description This study examines the impact of ride-hailing apps (RHAs) on traditional services of LAMAT drivers, who have not adopted RHAs, and investigates whether such impact would encourage the drivers’ intention towards adoption of RHAs. We analyzed the survey data collected from 177 drivers of traditional auto-rickshaws in Phnom Penh, December 11–14, 2018, as a case study. Comparison results showed that, after the advent of RHAs, the drivers experienced substantial reduction in number of daily trips by 47.7%, number of daily passengers by 47.6%, and monthly revenue by 43.2% (p 
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subjects Asian developing city
LAMAT
Operational service
Phnom Penh
Ride-hailing app
title Impact of ride-hailing apps on traditional LAMAT services in Asian developing cities: The Phnom Penh Case
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