Providing effective recommendations in discussion groups using a new hybrid recommender system based on implicit ratings and semantic similarity

• Published in: Electronic commerce research and applications 2020-03, Vol.40, p.100938, Article 100938
• Main Authors: Riyahi, Masoumeh, Sohrabi, Mohammad Karim
• Format: Article
• Language: English
• Subjects: Collaborative filtering; Content-based filtering; Discussion groups; Hybrid filtering; Recommender systems
• ISSN: 1567-4223; 1873-7846
• DOI: 10.1016/j.elerap.2020.100938

•A new recommender system is represented which has three parts.•Content-based, collaborative, and hybrid filtering are three sections of the proposed system.•This work is developed on discussion groups with tagging feature.•Semantic relevancies of tags are extracted using WordNet database.•The tags are organized in a hierarchical structure based on their semantic relevance. Discussion groups are one of the most important elements of collaborative learning which utilize recommender systems to improve their performance in several aspects. This type of learning facilitates a comfort communication between users to share their problems and questions and receive the appropriate solutions. Most of recommender systems of discussion groups are based on using collaborative filtering techniques and a few numbers of them use content-based or hybrid filtering. Experimental results of previous works show that using hybrid recommender systems on discussion groups’ databases cause significant improvement in accuracy of recommended posts in comparison with other filtering techniques (Kardan and Ebrahimi, 2013). To improve performance of (Kardan and Ebrahimi, 2013), in this paper, a new recommender system is represented, which includes three parts, namely content-based, collaborative, and hybrid filtering parts. The proposed recommender system uses the tagging features to provide more appropriate recommendations on discussion groups. For this purpose, semantic relevance of tags is extracted using WordNet lexical database and the tags are organized in a hierarchical structure based on their semantic relevance. The hierarchical structure is used for searching relevant posts in content-based filtering part, and the user’s query is extended using related semantic tags. The implicit ratings of the users are calculated in the collaborative filtering part using similarity measures. Finally, the results of these two parts are combined in the hybrid filtering part of the proposed system to recommend the posts of the discussion group which are similar to the query of the active user. Experimental results show higher precision of the proposed system comparing to the former recommender systems.