The art of digital transformation as crafted by a chief digital officer

Chief Digital Officers (CDOs) play a multitude of roles as they facilitate digital transformation. In this opinion paper, we draw on an interview that we undertook with the CDO at a major Chinese software and technology services firm to highlight the intricacies and idiosyncrasies of digital transfo...

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Published in:International journal of information management 2023-04, Vol.69, p.102617, Article 102617
Main Authors: Davison, Robert M., Wong, Louie HM, Peng, John
Format: Article
Language:English
Subjects:
CDO
Chief digital officer
China
Digital leadership
Digital transformation
Software and services
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description Chief Digital Officers (CDOs) play a multitude of roles as they facilitate digital transformation. In this opinion paper, we draw on an interview that we undertook with the CDO at a major Chinese software and technology services firm to highlight the intricacies and idiosyncrasies of digital transformation work both within the organization and externally to clients. We characterise the nature of the CDO’s role as ‘the art of digital transformation’, recognising the blend of business and technology knowledge with superior communication and persuasion skills.
doi_str_mv 10.1016/j.ijinfomgt.2022.102617
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ispartof International journal of information management, 2023-04, Vol.69, p.102617, Article 102617
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subjects CDO
Chief digital officer
China
Digital leadership
Digital transformation
Software and services
title The art of digital transformation as crafted by a chief digital officer
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