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Will artificial intelligence undermine the effects of guanxi on relationship performance? Evidence from China's banking industry

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Bibliographic Details
Published in:Industrial marketing management 2024-01, Vol.116, p.12-25
Main Authors: Liu, Paul C.Y., Wang, Weisha, Wang, Zi, Yang, Ying
Format: Article
Language:English
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ISSN:0019-8501
DOI:10.1016/j.indmarman.2023.11.007