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Creating advocates: The roles of satisfaction, trust and commitment
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Published in: | Journal of retailing and consumer services 2011-01, Vol.18 (1), p.92-100 |
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Main Author: | |
Format: | Article |
Language: | English |
Citations: | Items that this one cites Items that cite this one |
Online Access: | Get full text |
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ISSN: | 0969-6989 |
DOI: | 10.1016/j.jretconser.2010.10.003 |