Guiding principles: Effect of a science-based staff training program on knowledge and application of assistance dog training techniques

• Published in: Journal of veterinary behavior 2023-06, Vol.64-65, p.33-40
• Main Authors: Harvey, Emily, Chase-Topping, Margo, Bowell, Verity A., Heffernan, Dorothy, Moxon, Rachel
• Format: Article
• Language: English
• Subjects: Dog training; Positive reinforcement training; Staff development; Training methods
• ISSN: 1558-7878
• DOI: 10.1016/j.jveb.2023.06.003

Positive reinforcement training (PRT) is an effective and humane training technique for modifying animals’ behavior. Given the influence of assistance dog charities, the numbers of dogs trained by them and the importance of their role, it is vital that they utilize PRT when handling their dogs. This study aimed to evaluate the effect of a standardized staff training package about PRT on staff knowledge and application of dog training techniques. A sample of 363 Guide Dogs UK staff responded to an online survey. Staff who had received advanced (P = 0.003) or intermediate (P = 0.043) internal training were more likely to demonstrate knowledge of training theory than staff who had not received training. Staff were more confident in both practical (P = 0.0082) and theoretical (P = 0.0012) dog training techniques if they had received any internal training. Positive reinforcement was the most understood and applied principle with 96.4% of staff correctly answering the positive reinforcement knowledge questions and 98.2% of participants selecting positive reinforcement as a method they used to modify dog behavior. Aversive techniques (positive punishment) were less likely to be utilized by staff who had received any internal training (P