The role of social networks in digital learning gamification: Learner communication preferences and performance effects

• Published in: Learning and instruction 2024-08, Vol.92, p.101911, Article 101911
• Main Authors: Warden, Clyde A., Chen, Judy F., Stanworth, James O.
• Format: Article
• Language: English
• Subjects: Communication channels; Digital learning; Gamification; Learner performance; Role-playing game; Social media; Social network
• ISSN: 0959-4752; 1873-3263
• DOI: 10.1016/j.learninstruc.2024.101911

With increasing use of social networks among university learners, its role in communication channels in connectivists teaching context needs examination. This study investigates the role of communication channels in social networks as learners engage in a negotiation simulation RPG. The current study collects data from 20 groups of learners in a fully online modality where learners are engaged in the negotiation simulation RPG. Set in a fully online class, using a RPG that requires high levels of communication among participants, communication channel use is measured. Behavior data tracks actions between groups in the learning RPG database, allowing social network analysis. Results show social network apps are most often used by learners for both intra and intergroup conversations. Surprisingly, increased inter-group communication does not always improve learner performance in a connectivist setting. Instead, each additional communication quickly improves performance up to a certain point. After that point, more communication does not necessarily lead to better performance. Instructors and administrators need to find ways to welcome technology platforms, like social media, into the classroom. However, social media platforms are in no way designed to fit a specific class and bring their own set of issues that can run counter to the class goals or instructional methods. •Communication facilitates role-playing games (RPG) in online learning settings.•Regression and social networks reveal communication and performance effects in RPGs.•Social media communication is critical to learners.•Learners experience inverted U-curve of performance from increasing communications.•Orthodox communication channel support evolution of social media communication.