Does patient coaching make a difference in patient-physician communication during specialist consultations? A systematic review

Highlights • Patient coaching seems a promising intervention to improve communication. • Effective seems multiple coaching encounters to prepare and rehearse questions. • Also effective seems evaluating the consultation and reflecting upon it. • Audio recording during the consultation seems helpful....

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Bibliographic Details
Published in:Patient education and counseling 2017-05, Vol.100 (5), p.882-896
Main Authors: Alders, Irèn, Smits, Carolien, Brand, Paul, van Dulmen, Sandra
Format: Article
Language:English
Subjects:
Adult
Communication
Directive Counseling
Humans
Internal Medicine
Medical specialists
Mentoring
Patient coaching
Patient Education as Topic
Patient Outcome Assessment
Patient support
Patient-physician communication
Physician-Patient Relations
Referral and Consultation
Review
Secondary care
Specialization
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Summary:Highlights • Patient coaching seems a promising intervention to improve communication. • Effective seems multiple coaching encounters to prepare and rehearse questions. • Also effective seems evaluating the consultation and reflecting upon it. • Audio recording during the consultation seems helpful. • The evidence on effective elements in patient coaching is limited.
ISSN:0738-3991
1873-5134
DOI:10.1016/j.pec.2016.12.029