Design model for a value chain-oriented quality management in global tooling

The globalization of production has current effects on the tooling industry. Customer proximity, fast reaction times and a worldwide service range are significant selling propositions for market positioning of a toolmaking company. Nevertheless, high quality standards are indispensable to distinguis...

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Bibliographic Details
Published in:Procedia CIRP 2020, Vol.93, p.1013-1018
Main Authors: Bergs, Thomas, Prümmer, Marcel, Lürken, Christian, Arntz, Kristian
Format: Article
Language:English
Subjects:
data quality
digitalization
error management
process optimization
quality gates
quality management
risk management
tool quality
tooling
value chain
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Summary:The globalization of production has current effects on the tooling industry. Customer proximity, fast reaction times and a worldwide service range are significant selling propositions for market positioning of a toolmaking company. Nevertheless, high quality standards are indispensable to distinguish from the international competition. The developed quality management model includes three design modules giving different approaches for quality improvement in tool manufacturing. Additionally, digitalization solutions to support the implementation of quality gates in single batch production are presented. Furthermore, five main target aspects have been developed for a framework of a value chain-oriented QM model for global producing tooling companies.
ISSN:2212-8271
2212-8271
DOI:10.1016/j.procir.2020.04.011