SWOT Analysis of the Services Provided by e-government Sites in Brazil

Electronic government (e-gov) may present a considerable number of opportunities but can also pose some threats. For the opportunities to be exploited and threats avoided, this study presents a SWOT analysis of the services provided by e-gov sites from the states of São Paulo, Paraná, Minas Gerais,...

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Bibliographic Details
Published in:Procedia computer science 2014, Vol.33, p.130-135
Main Authors: Damian, I.P.M., Segundo, J.E. Santarem, Merlo, E.M.
Format: Article
Language:English
Subjects:
Electronic government
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SWOT Matrix
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Summary:Electronic government (e-gov) may present a considerable number of opportunities but can also pose some threats. For the opportunities to be exploited and threats avoided, this study presents a SWOT analysis of the services provided by e-gov sites from the states of São Paulo, Paraná, Minas Gerais, Rio Grande do Sul and Santa Catarina, Brazil. This analysis enabled the development of a SWOT matrix of the studied sites, which is expected to contribute to the constant improvement of the services offered by e-gov sites.
ISSN:1877-0509
1877-0509
DOI:10.1016/j.procs.2014.06.021