Customer behavior in e-commerce purchase from learning style

This research aims to analyze and interpret the behavior of customers who purchase via e-commerce, initially using traditional marketing tools, and then comparing them with neuromarketing tools such as EEG, VAK tests and Kolb learning styles. It begins with an online survey on e-commerce purchasing...

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Bibliographic Details
Published in:Procedia computer science 2022, Vol.214, p.851-858
Main Authors: Córdova, Felisa M., Cifuentes, Fernando, Diaz, Hernán, Castro, Catalina, Hinostroza, Cristofer
Format: Article
Language:English
Subjects:
e-commerce
Learning styles
Neuromarketing
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Summary:This research aims to analyze and interpret the behavior of customers who purchase via e-commerce, initially using traditional marketing tools, and then comparing them with neuromarketing tools such as EEG, VAK tests and Kolb learning styles. It begins with an online survey on e-commerce purchasing preferences, obtaining the classification by gender, socioeconomic group and other classic classifications, adding the VAK and Kolb learning styles as classifiers, both in the perception of an input message (VAK) and in its interpretation within potential internet buyers. It concludes with the promising usage of these new tools as contributions to classic marketing. Learning styles complement traditional marketing and especially online marketing, as they allow to better define the market segments to target.
ISSN:1877-0509
1877-0509
DOI:10.1016/j.procs.2022.11.251