Enhancing UX/UI: A Mixed-Approach Evaluation of a Web-Based Student Clearance System at a State University in the Philippines

The study assessed the usability and user experience of a partially implemented web-based clearance system with 25 respondents. The system's UI design for staff accounts was mostly good and staff participants were efficient in completing tasks. Student participants reported higher satisfaction...

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Bibliographic Details
Published in:Procedia computer science 2024, Vol.234, p.1061-1068
Main Authors: Jauculan, Lorymer L., Patayon, Urbano B.
Format: Article
Language:English
Subjects:
Clearance System
Effectiveness
Efficiency
Satisfaction
Usability
User Experience
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Summary:The study assessed the usability and user experience of a partially implemented web-based clearance system with 25 respondents. The system's UI design for staff accounts was mostly good and staff participants were efficient in completing tasks. Student participants reported higher satisfaction and involvement, while one staff participant felt irritated. In terms of user experience, student participants achieved an acceptable/good percentage rating, while staff participants scored below the acceptable range but still in the marginal range. The study recommends simplifying some UI and conducting an orientation to help users adopt the system more easily.
ISSN:1877-0509
1877-0509
DOI:10.1016/j.procs.2024.03.100