Electronic Word of Mouth Effects on Tourists’ Attitudes Toward Islamic Destinations and Travel Intention: An Empirical Study in Iran

The purpose of this paper is to study the interrelationships among electronic word of mouth (eWOM), tourists’ attitudes towards Islamic destinations, and travel intention. A ten-minute pen and paper questionnaire was distributed to international tourists in Isfahan through convenience-sampling appro...

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Bibliographic Details
Published in:Procedia, social and behavioral sciences social and behavioral sciences, 2013-06, Vol.81, p.484-489
Main Authors: Jalilvand, Mohammad Reza, Ebrahimi, Abolghasem, Samiei, Neda
Format: Article
Language:English
Subjects:
Electronic Word of Mouth
Iran
Islamic destinations
Tourist Attitude
Travel Intention
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Summary:The purpose of this paper is to study the interrelationships among electronic word of mouth (eWOM), tourists’ attitudes towards Islamic destinations, and travel intention. A ten-minute pen and paper questionnaire was distributed to international tourists in Isfahan through convenience-sampling approach. Reliability and validity of the measurement scale were established through average variance extracted, Cronbach's alpha, and intercorrelation analyses. A structural equation model test with maximum likelihood estimation was performed to test the relationship among the research variables using 189 participants. The empirical results from the structural model suggest that eWOM positively influences tourists’ attitudes toward Islamic destinations and travel intention. In addition, tourists’ attitudes toward Islamic destinations are significantly associated with intention to travel.
ISSN:1877-0428
1877-0428
DOI:10.1016/j.sbspro.2013.06.465