Sensing the City: Designing for Privacy and Trust in the Internet of Things

•This paper explores perceptions of privacy and trust in the Internet of Things.•A survey-based study of UK residents is used to identify levels of trust.•These levels are then explored in relation to information desires in public-IoT deployments. The push for ‘smart cities’ is seeing increasing int...

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Bibliographic Details
Published in:Sustainable cities and society 2020-12, Vol.63, p.102453, Article 102453
Main Authors: Cottrill, Caitlin D., Jacobs, Naomi, Markovic, Milan, Edwards, Pete
Format: Article
Language:English
Subjects:
Communication Practices
Internet of Things
Privacy
Smart Cities
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Summary:•This paper explores perceptions of privacy and trust in the Internet of Things.•A survey-based study of UK residents is used to identify levels of trust.•These levels are then explored in relation to information desires in public-IoT deployments. The push for ‘smart cities’ is seeing increasing interest and investment in public deployments of Internet of Things (IoT) technologies. In many cases, however, these deployments are ‘hidden in plain sight’, with inadequate attention given to the communication of practices regarding the collection, use and sharing of data. This lack of information may impact negatively upon perceptions of trust by the general public, and lead to diminished engagement and comfort with IoT activities. In this paper, we report the results of a survey undertaken in the United Kingdom in November 2018 designed to gain information on perceptions of trust, risk, and informational desires related to public IoT deployments. Findings are expected to contribute to the development of communication practices regarding IoT deployments in smart city environments.
ISSN:2210-6707
2210-6715
DOI:10.1016/j.scs.2020.102453