Sustainable quality control mechanism of heavy truck production process for Plant-wide production process

To overcome disability and default in process quality control and failure of traditional quality management in job shop manufacturing and customised orders, which are important issues in lean production, we investigate a sustainable quality control of plant-wide production process. In this paper, we...

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Bibliographic Details
Published in:International journal of production research 2020-12, Vol.58 (24), p.7548-7564
Main Authors: Guo, Hongfei, Zhang, Ru, Zhu, Yingxin, Qu, Ting, Zou, Min, Chen, Xiangyue, Ren, Yaping, He, Zhihui
Format: Article
Language:English
Subjects:
Continuous improvement
Heavy duty trucks
Net losses
Plant-wide production process
Quality control
quality control capability evaluation model
Quality management
Sustainability
Sustainable development
turtle chart
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Summary:To overcome disability and default in process quality control and failure of traditional quality management in job shop manufacturing and customised orders, which are important issues in lean production, we investigate a sustainable quality control of plant-wide production process. In this paper, we construct the mechanisms consisting of pre-production quality prevention, quality control of production process and post-production feedback, using modified turtle diagram and VDA-based evaluation model. After the application of the mechanism in a large heavy truck enterprise in Chine for three years, the average benefit of the enterprise reached 36.58 million yuan, the gross loss of the single after-sales service decreased by 37.4%, and the net loss decreased by 21.1%, which indicates improvement of capacity of sustainable development. Case above in our paper shows that the mechanism we put forward is effective and practical for continuous improvement of quality management and sustainable development of enterprises. Besides, it provides a further supplement to existing lean production theory.
ISSN:0020-7543
1366-588X
DOI:10.1080/00207543.2020.1844918