What's the point in even trying? Women's perception of glass ceiling drains hope

In this study, we focus on glass ceiling perceptions, characterized by women's subjective feelings about their ability to move upward in their organization. Drawing on social information processing and hope theory, we propose that glass ceiling perceptions decrease women's citizenship beha...

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Bibliographic Details
Published in:The Journal of social psychology 2024-07, Vol.164 (4), p.488-510
Main Authors: Javadizadeh, Bahareh, Ross, John, Valenzuela, Marcus A., Adler, Terry R., Wu, Bingqing
Format: Article
Language:English
Subjects:
Citizenship
drained hope
Emotions
Family conflict
Family work relationship
Glass ceiling perceptions
Hope
Information processing
OCBs
Organizational behavior
Organizational citizenship behaviour
Perceptions
Social information processing
Social learning
turnover intention
Women
work-family conflict
Workplaces
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Summary:In this study, we focus on glass ceiling perceptions, characterized by women's subjective feelings about their ability to move upward in their organization. Drawing on social information processing and hope theory, we propose that glass ceiling perceptions decrease women's citizenship behaviors and increase their turnover intentions by draining their hope in the workplace. Moreover, we suggest that the strength of the association between glass ceiling perceptions, drained hope in the workplace, and these two outcomes is conditional upon women's perceptions of their work-family conflict. Using a two-study design, we tested our hypothesized relationships. We found a mediating effect of drained hope in the workplace between glass ceiling perceptions and (a) turnover intention and (b) organizational citizenship behaviors. This effect is significant when work-family conflict is high. Finally, we discuss the implications of our findings regarding the tensions that women experience with simultaneously managing their careers and conflict in the family.
ISSN:0022-4545
1940-1183
DOI:10.1080/00224545.2022.2119121