The dance of dissent: Managing conflict in healthcare organizations

In this paper, I will suggest that healthcare institutions are intolerant of dissent, and use scapegoating as a defence. When dissent involves criticism of the organization, including whistle-blowing activities, the dissenter is likely to be punished and excluded. I will suggest that this process re...

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Bibliographic Details
Published in:Psychoanalytic psychotherapy 2009-01, Vol.23 (2), p.121-135
Main Author: Sarkar, Sameer P.
Format: Article
Language:English
Subjects:
dissent
groupthink
organizational dynamics
scapegoating
whistleblowing
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Summary:In this paper, I will suggest that healthcare institutions are intolerant of dissent, and use scapegoating as a defence. When dissent involves criticism of the organization, including whistle-blowing activities, the dissenter is likely to be punished and excluded. I will suggest that this process represents a paranoid defence in which the organization acts as an antigroup.
ISSN:0266-8734
1474-9734
DOI:10.1080/02668730902920389