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The Effect of Human-Computer Interchange Protocol on Decision Performance
The concept of a collaborative human-computer interchange was proposed almost thirty years ago. The goal of this paradigm is to design human-computer decision-making systems that think and process information at a level exceeding that of either the human or the computer alone. Technological and conc...
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| Published in: | Journal of management information systems 1989-07, Vol.6 (1), p.5-20 |
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| Main Authors: | , |
| Format: | Article |
| Language: | English |
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| cites | cdi_FETCH-LOGICAL-c307t-6c8612eef134987e12594d7507e0aef1b60bd45388d39d1519d4a6c7a23ac6863 |
| container_end_page | 20 |
| container_issue | 1 |
| container_start_page | 5 |
| container_title | Journal of management information systems |
| container_volume | 6 |
| creator | Hale, David P. Kasper, George M. |
| description | The concept of a collaborative human-computer interchange was proposed almost thirty years ago. The goal of this paradigm is to design human-computer decision-making systems that think and process information at a level exceeding that of either the human or the computer alone. Technological and conceptual developments have made this holistic partnership increasingly possible. Moreover, recent discussions of human-computer collaborative work have highlighted the system performance advantages of this interchange.
In this paper, the notion of human-computer interchange protocols is developed and the importance of these protocols to human-computer collaboration and system performance is argued. Based on data collected in a laboratory setting, empirical support for the proposed holistic effect of human-computer interchange protocols on system performance is provided. Decision performance is significantly improved by interchange protocols that encourage human-computer interaction during the problem-solving process. |
| doi_str_mv | 10.1080/07421222.1989.11517846 |
| format | article |
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In this paper, the notion of human-computer interchange protocols is developed and the importance of these protocols to human-computer collaboration and system performance is argued. Based on data collected in a laboratory setting, empirical support for the proposed holistic effect of human-computer interchange protocols on system performance is provided. Decision performance is significantly improved by interchange protocols that encourage human-computer interaction during the problem-solving process.</description><identifier>ISSN: 0742-1222</identifier><identifier>EISSN: 1557-928X</identifier><identifier>DOI: 10.1080/07421222.1989.11517846</identifier><language>eng</language><publisher>Armonk, N.Y: Routledge</publisher><subject>Collaboration ; collaborative human-computer systems ; Computer applications ; Computer systems ; cooperative human-computer systems ; decision performance ; Decision support systems ; Diplomatic protocol ; Heuristics ; Human computer interaction ; Human-computer interchange protocols ; human-computer interface design ; Sequencing ; Social interaction ; Syntax</subject><ispartof>Journal of management information systems, 1989-07, Vol.6 (1), p.5-20</ispartof><rights>1990 by M. E. Sharpe, Inc. All rights reserved. 1990</rights><rights>Copyright 1989 M. E. Sharpe, Inc.</rights><lds50>peer_reviewed</lds50><woscitedreferencessubscribed>false</woscitedreferencessubscribed><citedby>FETCH-LOGICAL-c307t-6c8612eef134987e12594d7507e0aef1b60bd45388d39d1519d4a6c7a23ac6863</citedby><cites>FETCH-LOGICAL-c307t-6c8612eef134987e12594d7507e0aef1b60bd45388d39d1519d4a6c7a23ac6863</cites></display><links><openurl>$$Topenurl_article</openurl><openurlfulltext>$$Topenurlfull_article</openurlfulltext><thumbnail>$$Tsyndetics_thumb_exl</thumbnail><linktopdf>$$Uhttps://www.jstor.org/stable/pdf/40397902$$EPDF$$P50$$Gjstor$$H</linktopdf><linktohtml>$$Uhttps://www.jstor.org/stable/40397902$$EHTML$$P50$$Gjstor$$H</linktohtml><link.rule.ids>314,776,780,27903,27904,58216,58449</link.rule.ids></links><search><creatorcontrib>Hale, David P.</creatorcontrib><creatorcontrib>Kasper, George M.</creatorcontrib><title>The Effect of Human-Computer Interchange Protocol on Decision Performance</title><title>Journal of management information systems</title><description>The concept of a collaborative human-computer interchange was proposed almost thirty years ago. The goal of this paradigm is to design human-computer decision-making systems that think and process information at a level exceeding that of either the human or the computer alone. Technological and conceptual developments have made this holistic partnership increasingly possible. Moreover, recent discussions of human-computer collaborative work have highlighted the system performance advantages of this interchange.
In this paper, the notion of human-computer interchange protocols is developed and the importance of these protocols to human-computer collaboration and system performance is argued. Based on data collected in a laboratory setting, empirical support for the proposed holistic effect of human-computer interchange protocols on system performance is provided. 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| fulltext | fulltext |
| identifier | ISSN: 0742-1222 |
| ispartof | Journal of management information systems, 1989-07, Vol.6 (1), p.5-20 |
| issn | 0742-1222 1557-928X |
| language | eng |
| recordid | cdi_crossref_primary_10_1080_07421222_1989_11517846 |
| source | EBSCOhost Business Source Ultimate; JSTOR Archival Journals |
| subjects | Collaboration collaborative human-computer systems Computer applications Computer systems cooperative human-computer systems decision performance Decision support systems Diplomatic protocol Heuristics Human computer interaction Human-computer interchange protocols human-computer interface design Sequencing Social interaction Syntax |
| title | The Effect of Human-Computer Interchange Protocol on Decision Performance |
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