The role of inter-team relational coordination in the high-performance work systems-team performance linkage

• Published in: International journal of human resource management 2022-10, Vol.33 (18), p.3662-3702
• Main Authors: Raineri, Andrés, Valenzuela-Ibarra, Sergio
• Format: Article
• Language: English
• Subjects: affective commitment; Commitment; Coordination; Group performance; High-performance work systems (HPWSs); Human capital; Human resource management; Motivation; relational coordination; Social exchange theory; Supervisors; Teams
• ISSN: 0958-5192; 1466-4399
• DOI: 10.1080/09585192.2021.1928729

Building mainly upon the resource-based theory, social exchange theory, and relational theory, this paper integrates three research streams that propose how human capital, affective commitment, and inter-team relational coordination relate to each other in the mediation between high-performance work systems (HPWSs) and team performance. Questionnaires were distributed to employees and supervisors in 189 teams from different companies in Chile to test a sequential mediation model of the HPWS-team performance relationship, using the mediation paths of human capital and affective commitment as antecedents of inter-team relational coordination. Structural Equation Modeling is used to assess whether data support the hypothesized pathways. Results support a mediated sequential path in which HPWSs influence human capital and affective commitment, which in turn affect inter-team relational coordination, while the three mediators influence team performance. Furthermore, post-hoc analyses suggest that the Opportunities component of the Ability-Motivation-Opportunity (AMO) model of human resource practices has a stronger and direct impact on the inter-team relational coordination mediation path than the abilities and motivation components of the AMO model. This study contributes to the understanding of how human capital, affective commitment and inter-team relational coordination relate to each other within the mediation of HPWSs-team performance relationship.