Evaluating performance-related pay for managers in the National Health Service

This paper evaluates the scheme of performance-related pay facing NHS managers, using both quantitative and qualitative date from a questionnaire survey. We find that the scheme is modestly successful. On the basis of self-reported data from managers covered by the scheme, there are clear indication...

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Published in:International journal of human resource management 1997, Vol.8 (3), p.348-366
Main Authors: Dowling, Bernard, Richardson, Ray
Format: Article
Language:English
Subjects:
Evaluation
Goal Setting Theory
Human resources
Performance Related Pay
United Kingdom
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container_title International journal of human resource management
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Richardson, Ray
description This paper evaluates the scheme of performance-related pay facing NHS managers, using both quantitative and qualitative date from a questionnaire survey. We find that the scheme is modestly successful. On the basis of self-reported data from managers covered by the scheme, there are clear indications that it has raised motivational levels, and induced more effort, albeit for only a minority of the managers. These results stand in some contrast to those from a number of earlier UK studies, and may show what happens in relatively mature PRP systems. In seeking to understand why the scheme was not more successful, we found that motivational and behavioural change was less likely among those who thought that certain aspects of the objective-setting process were done badly, or that assessments were conducted inappropriately, or that the subsequent rewards were unattractive. We finish by drawing out some implications for HR policy.
doi_str_mv 10.1080/095851997341685
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source International Bibliography of the Social Sciences (IBSS); Taylor and Francis:Jisc Collections:Taylor and Francis Read and Publish Agreement 2024-2025:Social Sciences and Humanities Collection (Reading list); Business Source Ultimate (EBSCOHost)
subjects Evaluation
Goal Setting Theory
Human resources
Performance Related Pay
United Kingdom
title Evaluating performance-related pay for managers in the National Health Service
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