Training Social Workers and Human Service Professionals to Address the Complex Financial Needs of Clients

In social work and other community-based human services settings, clients often present with complex financial problems. As a need for more formal training is beginning to be addressed, evaluation of existing training is important, and this study evaluates outcomes from the Financial Stability Pathw...

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Bibliographic Details
Published in:Journal of social work education 2017-01, Vol.53 (1), p.118-131
Main Authors: Frey, Jodi Jacobson, Hopkins, Karen, Osteen, Philip, Callahan, Christine, Hageman, Sally, Ko, Jungyai
Format: Article
Language:English
Subjects:
Behavior modification
Caseworkers
Client Characteristics (Human Services)
Clients
Community services
Community-based programs
Counseling Techniques
Counselor Training
Delivery Systems
Economic problems
Financial Needs
Higher education
Human Services
Innovation
Likert Scales
Multiple Regression Analysis
Needs
Needs assessment
Predictor Variables
Preparedness
Professional knowledge
Professional training
Program Evaluation
Research Design
Scores
Self Efficacy
Social education
Social services
Social support
Social Work
Social workers
Socioeconomic factors
Special Section: Financial Capability and Asset Building
Statistical Analysis
Training
Training Objectives
Work skills
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Summary:In social work and other community-based human services settings, clients often present with complex financial problems. As a need for more formal training is beginning to be addressed, evaluation of existing training is important, and this study evaluates outcomes from the Financial Stability Pathway (FSP) project. Designed to prepare professionals with the knowledge, attitudes, and skills to effectively assess and respond to clients' financial problems, we evaluated the FSP using a one-group pre-, post-, and follow-up design. Results suggest that with training and ongoing booster sessions including peer support, professionals' preparedness and confidence increased, which strongly predicted the use of practice behaviors learned during training. Implications for professional education and training are discussed.
ISSN:1043-7797
2163-5811
DOI:10.1080/10437797.2016.1212753