Initial Interaction Expectations with Robots: Testing the Human-To-Human Interaction Script

As social robotics becomes more utilized and routine in everyday situations, individuals will be interacting with social robots in a variety of contexts. Centered on the use of human-to-human interaction scripts, the current study hypothesized that individuals would be more uncertain, have less liki...

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Bibliographic Details
Published in:Communication studies 2016-03, Vol.67 (2), p.227-238
Main Authors: Edwards, Chad, Edwards, Autumn, Spence, Patric R., Westerman, David
Format: Article
Language:English
Subjects:
Communication
Human-Robot Interaction (HRI)
Impression Formation
Perceptions
Robotics
Robots
Social Presence
Social Robotics
Time
Uncertainty
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Summary:As social robotics becomes more utilized and routine in everyday situations, individuals will be interacting with social robots in a variety of contexts. Centered on the use of human-to-human interaction scripts, the current study hypothesized that individuals would be more uncertain, have less liking and anticipate less social presence when they are told that they will be interacting with a social robot as opposed to another person. Additionally, the current study utilized a two-time measurement model experiment to explore perceptions of interacting with either a robot or human. Data were consistent with hypotheses. Research questions examined perceptions from Time 1 to Time 2 for the robot condition on the dependent variables. Findings are discussed in light of future research studies.
ISSN:1051-0974
1745-1035
DOI:10.1080/10510974.2015.1121899