To go or not to go: travel constraints and attractiveness of travel affecting outbound Chinese tourists to Japan

• Published in: Journal of travel & tourism marketing 2017-11, Vol.34 (9), p.1184-1197
• Main Authors: Lin, Pearl M. C., Qiu Zhang, Hanqin, Gu, Qiushi, Peng, Kang-Lin
• Format: Article
• Language: English
• Subjects: attractiveness of travel; Chinese outbound tourists; International relations; Japan; Tourism; Travel; Travel barriers; travel constraints
• ISSN: 1054-8408; 1540-7306
• DOI: 10.1080/10548408.2017.1327392

The fast growth of the Chinese economy has transformed Chinese outbound tourism into one of the major players in the tourism industry worldwide. However, Chinese outbound tourists may still encounter travel constraints in some countries, such as Japan, which has had a close and complicated relationship in history with China. This study adopted the qualitative approach by applying focus group and in-depth interviews to investigate and triangulate the travel barriers affecting Chinese outbound travel to Japan. The findings indicated that domestic nationalist sentiment played a key constraining role in influencing Chinese outbound travel decision-making, followed by current political factors, while quality products and service, as well as social environment encouraged tourists to travel. This research also found that visitors and non-visitors have perception differences in terms of travel barriers and attractiveness of travel.