Changing travel behaviour of high-speed rail passengers in China

This paper studies the impact of high-speed rail on travellers' behaviour in China through the study of travellers' characteristics and their satisfaction with the railway. A sample of 328 passengers from the Shenzhen-Xiamen Railway (XSR) is surveyed by questionnaires. The results confirm...

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Bibliographic Details
Published in:Asia Pacific journal of tourism research 2017-12, Vol.22 (12), p.1221-1237
Main Authors: Chan, Chung-Shing, Yuan, Jingting
Format: Article
Language:English
Subjects:
High speed rail
Railroad transportation
Shenzhen
travel behaviour
Xiamen
Xiamen-Shenzhen Rail
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Summary:This paper studies the impact of high-speed rail on travellers' behaviour in China through the study of travellers' characteristics and their satisfaction with the railway. A sample of 328 passengers from the Shenzhen-Xiamen Railway (XSR) is surveyed by questionnaires. The results confirm that the XSR development has partly changed the respondents' decision to take the railway or choose its tourism-related products. Socio-demographic characteristics including age, occupation, monthly personal income, and annual travel expenditure show a significant influence on the changed travel behaviour though the tendency of such influence is not very apparent. Convenience and comfort lead to travellers' satisfaction and these two aspects shorten the duration of stay of travellers and provide more short-haul rail-connected destination options. However, railway satisfaction is not highly associated with XSR-related product and service provision, but is related to the condition and the quality of the railway itself.
ISSN:1094-1665
1741-6507
DOI:10.1080/10941665.2017.1391303