A theory of structured experience

We extend Duerden, Ward, and Freeman's [2015. "Conceptualizing Structured Experiences." Journal of Leisure Research 47 (5): 601-620] 'structured experience' framework by proposing a formal theory of structured experiences. The theory advances propositions about how leisure s...

Full description

Saved in:
Bibliographic Details
Published in:Annals of leisure research 2019-01, Vol.22 (1), p.97-118
Main Authors: Ellis, Gary D., Freeman, Patti A., Jamal, Tazim, Jiang, Jingxian
Format: Article
Language:English
Subjects:
absorption
deep structured experience
engagement
formal theory
immersion
Structured experience
Citations: Items that this one cites
Items that cite this one
Online Access:Get full text
Tags: Add Tag
No Tags, Be the first to tag this record!
Description
Summary:We extend Duerden, Ward, and Freeman's [2015. "Conceptualizing Structured Experiences." Journal of Leisure Research 47 (5): 601-620] 'structured experience' framework by proposing a formal theory of structured experiences. The theory advances propositions about how leisure service providers may structure environments and interactions to facilitate specific subjective experiences for guests and participants. Following the Duerden, Ward, and Freeman (2015) paper, the theory of structured experience is an integration of literature from leisure studies, tourism, and marketing. Formal definitions are provided for four co-created subjective experiences: immersion, absorption, engagement, and deep structured experience. Propositions about specific strategies providers can use to facilitate these experiences and to promote perceived value, positive affective responses, and delight are also provided. The paper concludes with a discussion of select research topics that follow from the theory.
ISSN:1174-5398
2159-6816
DOI:10.1080/11745398.2017.1312468