Quality Improvement in Higher Education: implications for student retention

The complementarity between two critical issues in higher education are explored: adoption of a quality improvement philosophy and student retention. Key elements of quality improvement as practised in higher education are described briefly, and a conceptual framework is presented, which clarifies t...

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Bibliographic Details
Published in:Quality in higher education 1997-07, Vol.3 (2), p.131-141
Main Authors: Peterson, Shari L., Kovel-Jarboe, Patricia, Schwartz, Sherry A.
Format: Article
Language:English
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Summary:The complementarity between two critical issues in higher education are explored: adoption of a quality improvement philosophy and student retention. Key elements of quality improvement as practised in higher education are described briefly, and a conceptual framework is presented, which clarifies the hypothesised link between quality improvement and student retention. Student persistence is examined within the context of a theoretical model of student retention, and found to be consistent with the critical elements of quality improvement. The authors conclude that student retention is a relevant measure of academic quality improvement efforts and suggest areas in which empirical research might usefully be undertaken to explore the nature of this relationship.
ISSN:1353-8322
1470-1081
DOI:10.1080/1353832970030204